1.Acceptance of Terms
These Terms of Use ("Terms") govern your access to and use of GetDutyPulse.com and the DutyPulse tariff and trade compliance digest service (the "Service"), operated by DutyPulse ("DutyPulse," "we," "us," or "our"). By creating an account, subscribing to, or otherwise using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.
2.Description of the Service
DutyPulse provides subscribers with periodic email digests summarizing publicly available regulatory and trade-related information, including but not limited to notices published in the Federal Register, GovInfo, and related public government data sources. Digests are generated using a combination of automated data collection and AI-assisted summarization and are tagged with urgency indicators (RED/YELLOW/GREEN) intended to help subscribers prioritize their own review of the underlying source material.
3.Not Legal, Customs, or Trade Advice
The Service is an informational and news-monitoring tool only. It is NOT a substitute for advice from a licensed customs broker, trade attorney, or other qualified professional, and it does not constitute legal, customs, tax, or trade compliance advice of any kind.
- Digest content is generated with the assistance of AI systems and may contain errors, omissions, or misinterpretations of source material.
- You are solely responsible for verifying any information against the original government source (linked in each digest) before relying on it for any business, legal, or compliance decision.
- Tariff classifications, duty rates, entry filings, and compliance determinations should always be confirmed with a licensed customs broker or qualified trade attorney.
- DutyPulse is not a customs broker, law firm, or freight forwarder, and use of the Service does not create any such professional relationship.
4.Accounts and Subscriptions
4.1 Eligibility
You must be at least 18 years old and able to form a binding contract to use the Service.
4.2 Subscription Plans and Billing
- The Service is offered on a recurring subscription basis at the pricing tier you select at signup.
- Subscriptions automatically renew at the end of each billing period unless cancelled prior to renewal.
- You may cancel at any time through your account settings or by contacting customer_support@getdutypulse.com; cancellation takes effect at the end of the current billing period.
- Except where required by law, fees already paid are non-refundable. DutyPulse at its sole discretion may offer 14 days free trial from time to time. Such trial period may be removed at anytime when so warranted with or without need to notify other parties.
- We may change subscription pricing prospectively with at least 30 days' notice to active subscribers before the change applies to their next billing cycle.
5.Acceptable Use
You agree not to:
- Resell, sublicense, or redistribute digest content in bulk to third parties without written permission (individual sharing for internal business use is permitted);
- Use the Service to build a competing product by systematically scraping or reverse-engineering digest content;
- Use automated means to access the Service outside of provided integrations, if any;
- Misrepresent your identity or use the Service for any unlawful purpose.
6.Intellectual Property
The Service, including its underlying software, design, branding, and original commentary or summarization, is owned by DutyPulse and protected by intellectual property laws. Underlying government source material (e.g., Federal Register notices) remains in the public domain. Subscribing to the Service grants you a limited, non-exclusive, non-transferable license to use digest content for your own internal business purposes.
7.Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT DIGEST CONTENT IS COMPLETE, CURRENT, OR ERROR-FREE, OR THAT THE SERVICE WILL BE UNINTERRUPTED OR SECURE.
8.Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, DUTYPULSE LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE — INCLUDING ANY DECISION MADE IN RELIANCE ON DIGEST CONTENT — EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIM ARISING FROM THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE THREE (3) MONTHS PRECEDING THE CLAIM.
9.Indemnification
You agree to indemnify and hold harmless DutyPulse from any claims, damages, or expenses arising out of your use of the Service or your violation of these Terms, including any business decisions made based on digest content without independent verification.
10.Third-Party Services
The Service relies on third-party infrastructure to operate, including AI processing providers, transactional email delivery providers, and payment processors. We are not responsible for outages or errors originating from these third-party providers, though we maintain fallback data sourcing where reasonably practicable.
11.Termination
We may suspend or terminate your access to the Service for violation of these Terms, non-payment, or misuse. You may terminate your account at any time as described in Section 4.2.
12.Governing Law and Disputes
These Terms are governed by the laws of the State of New York ("Home State"), without regard to conflict-of-law principles.
12.1 Informal Resolution First
Before filing any claim, you agree to contact us at customer_support@getdutypulse.com and attempt in good faith to resolve the dispute informally for at least 30 days.
12.2 Binding Arbitration
If a dispute is not resolved informally, any claim arising out of or relating to these Terms or the Service shall be resolved by binding arbitration administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules, conducted on an individual basis only. Arbitration shall take place in, or be conducted remotely from, our Home State. Each party bears its own attorneys' fees unless the arbitrator determines otherwise.
12.3 Class Action Waiver
All claims must be brought in the parties' individual capacity, not as a plaintiff or class member in any purported class, consolidated, or representative proceeding. The arbitrator may not consolidate more than one party's claims.
12.4 Small Claims Carve-Out
Notwithstanding the above, either party may bring an individual claim in small claims court in lieu of arbitration, provided the claim qualifies for that court's jurisdiction and remains on an individual basis.
12.5 Injunctive Relief
Nothing in this Section prevents either party from seeking injunctive relief in a court of competent jurisdiction in our Home State to protect intellectual property or confidential information pending arbitration.
13.Changes to These Terms
We may update these Terms from time to time. Material changes will be communicated by email or in-app notice at least 14 days before taking effect. Continued use of the Service after changes take effect constitutes acceptance.
14.Contact
Questions about these Terms may be directed to customer_support@getdutypulse.com.
DutyPulse
244 5th Ave Suite #1744, New York, NY 10001